Clinical Coordinator (Orthotic Fitter)

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.

Status: Full Time

Location: This will start as a floating position, must be able to travel daily to either Dearborn, Detroit, Royal

Oak, Macomb, Southfield or other Metro Detroit locations

Hart Medical Equipment offers a competitive salary and benefits package. EOE

SUMMARY: This position requires continual education and training in Medical Terminology, Anatomy & Physiology. The individual will develop skill sets with patient assessment and fitting “off the shelf” and prefabricated Orthosis. This path can be utilized as a transitionary position for an individual who strives to become a Certified Fitter of Orthotics.  
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 
 
 Examine, interview, and measure patients to determine their appliance needs and to identify factors that could affect appliance fit.  

 Fit, test, and evaluate devices on patients, and make adjustments for proper fit, function, and comfort.  

 Instruct patients in the use and care of orthoses.  

 Maintain patient records.  

 Experience with HDMS, Inventory Management & Purchasing.

 Experience verifying Insurance benefits

 Activities include identification, development and retention of key referral sources, including physicians, case managers, office managers, third party payors, etc. in physician offices, hospitals and clinics.  

 Maintain knowledge of company policies and procedures as they relate to the above duties.

 Must maintain a genuine care and concern for patients and their families.

 Must possess a personal vehicle in good working condition in order to perform site and home visits.

 Assist in the coordination of orthotics inventory levels.

 Must complete monthly expense/mileage reports as required by manager.

 Work “On-Call” as needed.  

 Other duties as assigned by management. 
 
SUPERVISORY RESPONSIBILITES 
This position has no supervisory responsibilities. 
 
QUALIFICATIONS 
To perform this job successfully, an individual must be professional, prompt, familiar with HDMS and able to multi task. Developing positive relationships with internal and external patients and staff. The requirements listed below are representative of the knowledge, skill, and/or ability required.  
 
Education and/or Experience  
 High school diploma or general education degree (GED).  

 College degree in an allied health field or other related area preferred.

 Basic Anatomy and Medical Terminology.

 Strong background in patient care and customer relations.

 Familiarity with payer source requirements and legal aspects preferred.  

 Athletic Trainer, Medical Assistant and Physical Therapy Assistant candidates will be strongly considered 
 
Skills & Abilities  
 The ability to represent Hart Medical Orthotics & Prostetics and self in a courteous, dynamic and engaging manner and to build confidence/trust with patients, referrals and other staff.

 Advanced written and verbal communication skills.

 Self- starting, able to break down objectives within the strategic and marketing plans into actionable steps and able to execute these steps.

 Ability to identify potential referral sources and develop relationships built on trust with these referral sources.  Commitment to high ethical standards.

 Must be able to effectively present information and respond to questions from groups of managers, referral sources, patients and colleagues. 
 
Language Skills 
English (written, verbal) 

Mathematical Skills

 Ability to add, subtract, multiply, and divide in all units of measure using a calculator. 
 
Analytical & Problem Solving Ability 
 
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 
 
CERTIFICATES, LICENSES, REGISTRATIONS  
Certifications preferred, but not a requirement 
 
PHYSICAL DEMANDS  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger functions, handle or feel, reach with hands and arms, and talk or hear.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee is occasionally required to sit and climb or balance.  The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 lbs.  Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus. All employees are required to work in a safe manner. 
 
 
WORK ENVIRONMENT 
The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
The environment can be a Medical Building, Physicians office, or DME retail setting. Will be required to drive in all seasons.  
 
TRAINING  
Orientation and selected courses must be completed in the designated time frame. 

Training will consist of supervised on the job patient care, educational opportunities from colleagues and staff. The culmination of training will prepare the individual to sit for the ABC Certified fitter examination and apply to become a Certified Fitter of Orthotics. 

By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at https://hartmedical.org/application-agreement.

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.